General Terms and Conditions of Sale and Supply
General Terms and Conditions of Sale and Supply of Corag Doo Sede legale Kralja Nikole 122/S Podgorica
1. Commencement and Scope of Application.
1.1 With effect from 12 September 2022, all sales of goods and deliveries made by Corag Doo will be subject exclusively to these General Terms and Conditions of Sale and Supply (hereinafter referred to as "the GTCS"), insofar as they are not modified
by specific individual written agreements.
1.2 General terms and conditions of the contracting party that contradict these GTC shall only apply insofar as Picov Ltd. expressly approves them in
writing. The following General Terms and
Conditions of Business apply to all sales of goods
and supplies performed by Corag Doo. insofar as
the wording of the order confirmation does not
include different provisions or insofar as different
provisions have not been agreed in writing by the
parties on an individual contractual basis.
1.3 Corag Doo
Ltd. reserves the right to amend these GTC at any
time.
2. Price List and Offers
2.1 Price information and other terms and
conditions displayed in catalogues, brochures and
price lists merely represent invitations to submit
offers; they are limited in time in accordance with
the information printed below and can be changed
without prior notification once this period has
expired.
2.2 The validity of our offers is limited to 10 (ten)
days from the date of the offer, unless otherwise
agreed upon in writing between the parties.
2.3 Offers are only applicable to the respective
recipients.
3. Prices and order volumes.
3.1 Delivery and sales prices are shown ex-
warehouse in euros, unless otherwise agreed. The
statutory VAT shall be added to the prices, if
applicable, as well as any statutory taxes, charges
and fees.
3.2 Orders received by the contractual partner are
subject to the prices and conditions valid on the
day the order is registered.
4. Payment.
4.1 Payments shall be made within 10-30 (ten-
thirty) days from the invoice date. Cheques are
only considered received when they have been
credited.
4.2 Corag Doo does not accept bills of exchange or
other methods of payment.
4.3 Corag Doo may demand advance payment or
an irrevocable guarantee at any time or may insist
on other payment procedures. The resulting costs
shall be borne by the contracting party.
4.4 Corag Doo shall be entitled to refuse delivery
if it becomes apparent after conclusion of the
contract that its right to payment for delivery is
endangered by the inability of the contractual
partner to pay. This right to refuse performance
may be waived if payment is made or if the
contracting party provides adequate collateral.
Corag Doo shall be entitled to impose a reasonable
deadline on the contracting party by which the
contracting party must either perform the payment
simultaneously with the delivery or provide
collateral for the delivery.
Following the unsuccessful expiry of the deadline,
Corag Doo shall be authorised to rescind the
contract without delay, without this having any
compensatory consequences for Corag Doo.
5. Default of payment and collection.
5.1 Upon expiry of the payment period specified in
paragraph 4.1, the contracting party shall be
considered to be in default. In this case, default
interest of 8 per cent per annum shall be due, in
addition to reimbursement of the costs incurred in
collecting the arrears, including legal and court
costs.
5.2 The default of the contracting party authorises
Corag Doo to suspend all current and future
supplies of any kind, to withdraw from the
contract, to demand the return of the products
supplied or, following written notification, to
withdraw these products with immediate effect, to
rescind any legal agreement without further
formalities and to claim compensation for further
losses.
6. Scope of delivery, expiry of delivery, partial
deliveries and return of packaging.
6.1 The products are CE DVI-certified if required
by our suppliers.
6.2 The products have previously been subjected to
standard tests that ensure normal function. For
further tests that go beyond standard tests, Corag
Doo shall cover the additional costs.
6.3 Irrespective of the causes, the contracting party
shall not acquire any claims against Corag Doo
arising from delays or non-delivery.
6.4 The information provided by Corag Doo
regarding the weight and dimensions of the
products merely represent approximate values.
Until the moment of delivery our company shall
not be responsible for these values.
6.5 Corag Doo reserves the right to fulfil orders
even partially. For each supply, even partial, a
regular invoice shall be issued, including transport
costs.
7. Transport.
7.1 The goods shall be supplied according to the terms and conditions agreed in the offer.
7.2 Transport may be carried out at the expense of
the contracting party or at the expense of Corag Doo
7.3 The party performing the transport is
responsible for both the transport and the transport
documents, means of transport and transport
routes.
7.4 If the transport is carried out by Corag Doo our
company, the costs shall be charged on the invoice
as a lump sum in accordance with the offer.
7.5 The party performing the transport shall be
responsible for insuring the transport. Where
explicitly agreed in the offer, Corag Doo insures
transport in Italy, the EU and countries outside the
EU, except for countries for which special
conditions apply (so-called sanction countries).
8. Transfer of risk and compliance with control
regulations.
8.1 The risk of destruction, loss of or damage to
the goods shall be transferred to the contracting
party as soon as the goods have been taken out for
transport/shipment. If for any possible reason the
goods are returned to Corag Doo then the risk and
liability shall be retained by the contracting party
until they have been received by Corag Doo.
8.2 Insofar as the relevant applicable law does not
stipulate otherwise, the contracting party shall in
any case be exclusively responsible for observing
all regulations and formalities for export, import,
transit and control.
9. Checks and notification of defects
9.1 The contracting party shall inspect the products
(quality and quantity) at its own expense.
9.2 In the case of visible defects, the contractual
partner must notify Corag Doo in writing without
delay after receipt of the products, at the latest
within 10 (ten) days after receipt of the goods,
describing the defects in detail. Transport damage and shortages in the delivery shall be reported
immediately in writing to the haulage company
and the forwarding agent.
9.3 Hidden defects shall be reported in writing
immediately after their discovery, at the latest
within 10 (ten) days after discovery, describing the
defects in detail.
9.4 If the contractual partner fails to draw up the
correct notice of defects, then the product shall be
deemed to have been approved without
reservation.
9.5 In the case of defective goods, Corag Doo
may, at its own discretion, replace the goods or
refuse to perform if this involves disproportionate
costs.
9.6 Claims made by the contractual partner as a
result of defects are excluded in the case of minor
material defects.
10. Force majeure, contractual impediments
10. 1 Force majeure of any kind, unforeseeable
interruptions in operation, transport or delivery,
fire damage, flooding, unforeseeable shortages of
fuel, energy, raw or auxiliary materials, legal
strikes, legal lockouts official orders or measures
or other impediments for which the party owing
performance is not responsible, which delay or
prevent production, dispatch, delivery or
acceptance or make them unreasonable, shall
release our company from the obligation to
perform the delivery or acceptance for the duration
and scope of the inconvenience. This shall also
apply if circumstances occur regarding suppliers.
10.2 Nor shall Corag Doo be held liable for the
above circumstances if they occur during an
already existing condition of non-performance. If
delivery or acceptance is delayed by more than 8
(eight) weeks as a result of the inconvenience, then both parties are entitled to withdraw, subject to
written notice to the other party.
11. Warranty.
11.1 Corag Doo guarantees that its products are
free from material and manufacturing defects.
11.2 The warranty period is 12 (twelve) months.
The guarantee period begins with the date of
delivery of the goods.
11.3 Consumables, such as medical tips, have a
limited service life in consideration of use. For this
reason, the guarantee is excluded for natural wear
and tear or improper use.
11.4 No warranty replacement shall be made for
damage that is not reported by the customer as
transport damage immediately after receipt of the
goods.
11.5 In the event of replacement, the guarantee
shall not be interrupted, but the original guarantee
period shall continue.
11.6 The party shall lose its rights:
a) for damage resulting from improper installation,
storage or use of the product.
b) if the damage was caused by the impact of force
majeure (e.g. accident);
c) if the products or parts thereof are not adjusted,
modified, repaired or overhauled by us or by
specialists authorised by us.
d) if the customer is unable to provide the batch
number and purchase documents.
11.7 Any party asserting a warranty claim shall be
obliged to prove that the product defect was caused
by material or production defects.
11.8 If the contracting party claims a guarantee
right, then he must provide Corag Doo with a copy
of the invoice and the transport document and
notify us of the product purchased, its batch
number, the date of dispatch and the nature of the
problem. Once all this has been done, the
instructions given by Corag Doo for the settlement
of the matter must be observed. In addition, the
following provisions shall apply:
a) If the product is to be returned to Corag Doo the contracting party is responsible for the proper
packaging of the product, bears the risk during
transport and assumes the costs involved.
b) Corag Doo will not accept any return that does
not contain a copy of the original invoice and
without prior authorisation to return the product.
The product return authorisation number must be
clearly specified on the packaging and transport
documents. All costs resulting from actions taken
unilaterally by the contracting party shall be borne
by the contracting party.
c) If products or parts thereof have been exposed
to radioactive, microbiological or other
contamination, then this must be declared
accordingly and these products or parts must be
decontaminated before being returned. If this has
not been done properly, then Corag Doo may - at
the expense of the contracting party - return these
products or these parts or may decontaminate them
itself: in this case the contracting party shall also
be obliged to bear all further damages.
12. Liability.
12.1 Liability on the part of Corag Doo -
regardless of the legal basis on which it is claimed
- can only be established if the loss was caused by
the breach of an essential contractual obligation or
is attributable to gross negligence or wilful intent
on the part of our company and we are not liable in
cases of slight negligence.
12.2 To the extent that the liability of Corag Doo
is excluded or limited, this also applies to the
personal liability of its employees, representatives,
vicarious agents or other possible substitutes.
12.3 Corag Doo is not responsible for the
consequences of incorrect use nor for defects
which are based on the incorrect use of the
products or caused by transport.
12.4 Any material or legal guarantee or warranty
with regard to losses of any kind (e.g. direct and
indirect losses) which exceed the warranty and
liability provisions will be excluded - to the extent
permitted by law. Corag Doo shall not assume any
liability that its products are suitable for the
intended purpose of the contracting party.
12.5 The contracting party is obliged to ensure that
the legal obligations are fulfilled before the goods
sold by Corag Doo abroad are put into service.
13. Withdrawal and compensation in lieu of performance
13.1 If Corag Doo fails to provide a due
performance, or if Corag Doo fails to provide this
in accordance with the contractual provisions, then
the contracting party shall have the right to
withdraw from the agreement.
13.2 If Corag Doo has still not provided the
service within the time limit set by the order
imposed by the contracting party, or has not
provided this service in accordance with the
contractual provisions, then Corag Doo may
request the contracting party to declare, within a
reasonable time limit, whether it still insists on providing the service. Corag Doo shall not be obliged to provide the service before the
contracting party has communicated its decision.
13.3 In any case withdrawal may not be
communicated later than 60 days after receipt of
the order.
14. Orders and return shipments of incorrectly
ordered goods
14.1 Corag Doo requires the following information
for orders:
1. Customer number (in the case of existing customers);
2. Names of the company and the person in charge;
3. Telephone and fax numbers of the ordering
party
4. Order date and order number;
5. Product designations and product numbers
6. Quantity;
7. Prices;
8. Billing address and delivery address;
9. Additional information, e.g. regarding delivery
details or partial deliveries.
10. Acceptance of the Privacy Conditions.
14.2 Returns of goods will not be accepted for
reasons other than errors committed by Corag Doo
or faults in the goods.
15. Restrictions on use.
15.1 The products supplied by Corag Doo must be
used by specially trained personnel and on
compatible machinery.
16. Intellectual Property.
16.1 Any intellectual property (such as, for
example, registered trademarks or company
designations) shall be retained by Corag Doo
16.2 The contracting party may not use the
intellectual property of Corag Doo without the
prior written permission of Corag Doo The use of
advertising material of Corag Doo. remains
reserved.
16.3 Should third parties claim that their
intellectual property is infringed by products of
Corag Doo then the contracting party must inform
Corag Doo of this fact without delay in writing.
The contracting party shall assist Corag Doo in
defending itself against such claims to the best of
its ability and in accordance with the instructions
of Corag Doo. Corag Doo shall not be liable to the
contracting party for any damages resulting from
such alleged or actual breaches.
16.4 Should the contracting party ascertain a possible infringement of Corag Doo intellectual
property, then it must inform Corag Doo of this
fact without delay in writing and must assist Corag
Doo in safeguarding its rights to the best of its
ability and in accordance with Corag Doo
instructions.
16.5 The contracting party guarantees that the
manufacture of products in accordance with the
specifications, drawings, instructions or technical
data stipulated by the contracting party will not
cause Corag Doo to infringe any intellectual
property rights. It shall be fully liable for all
consequences resulting from any alleged or actual
infringement.
17. Confidentiality.
17.1 The contracting party shall - even after the
end of the business relationship - treat all details of
its business relationship with Corag Doo, as well
as its trade secrets, in strict confidence. It shall also
impose this obligation on its managers, employees
and legally involved third parties. Offers made by
Corag Doo shall also be deemed to be of a
confidential nature. Any breach of this obligation
shall entitle Corag Doo to claim compensation and
to withdraw from the legal agreement with
immediate effect.
18. Reservation of Ownership.
18.1 Ownership of all products sold shall be
retained by Corag Doo until Corag Doo has
received the full sales piece.
18.2 The contracting party shall treat all goods
subject to retention of title with due care. It is
obliged to insure the goods subject to retention of
title adequately at its own expense against fire,
water or theft damage for their new value and shall
assign in advance to Corag Doo its claims for
compensation arising from these insurance
agreements.
19. Place of Performance.
19.1 The place of performance for all obligations
of the contracting parties is Verona 37135, Viale
delle Nazioni 10, Italy.
20. Miscellaneous Provisions.
20.1 All agreements between Corag Doo and the
contracting party regarding the execution of sales
of the goods must be made in writing in order to be
valid (validity requirement).
20.2 The waiver of the written form requirement
shall only be valid in writing.
20.3 The contracting party may not transfer his
claims against Corag Doo to third parties.
20.4 Corag Doo may use the services of third
parties in order to fulfil its obligations.
20.5 Communications must be addressed to Corag
Doo Kralja Nikole 122/S Podgorica
20.6 Corag Doo reserves the text in English and
Montenegrin law with the Court of Podgorica.